Brands
Kenmore Appliance Repair in Ottawa
Kenmore was the Sears house brand, and Sears never built its own appliances. Every Kenmore was made under contract by another manufacturer, mainly Whirlpool, LG, Frigidaire and GE, and sold with the Kenmore badge on the front. Plenty of them are still running in Ottawa homes years after the Sears Canada stores closed, and they are very much worth repairing.
That history decides how we repair one. The three digits before the dot in a Kenmore model number name the maker: 110 is a Whirlpool-built washer or dryer, 106 a Whirlpool fridge, 665 a Whirlpool dishwasher, 795 an LG fridge, 796 LG laundry, 253 a Frigidaire-built fridge and 790 a Frigidaire range. Once the prefix is known, a Kenmore fails the way its maker's machines fail and takes its maker's parts, so a 796 front-loader is diagnosed like an LG and a 110 top-loader like a Whirlpool.
Which Kenmore appliances we repair
Common Kenmore faults we see
Washers
- 110 top-loader that fills but will not spin: the lid switch or motor coupler on older direct-drive machines, the lid lock or shift actuator on later ones
- 796 front-loader stopping with a drain or door code: a drain pump clogged with debris, or a door lock that no longer reports closed
- Musty smell or a drip at the door of any Kenmore front-loader: the rubber door boot, torn or holding water
Dryers
- 110 dryer tumbling cold: the thermal fuse, the heating element or the cycling thermostat, tested in that order
- Squeal, thump or scrape: drum rollers, idler pulley or belt, with the exact parts set by whichever maker built the dryer
- Kenmore Elite dryer ending the cycle with damp clothes: dirty moisture sensor bars or a failed thermistor
Fridges and freezers
- 795 French-door fridge warm in the fresh-food section: an LG-built evaporator fan or defrost sensor, and on some generations a compressor question we are upfront about
- 253 top-freezer or side-by-side clicking without cooling: the start relay on its Frigidaire-built compressor
- 106 side-by-side with ice on the freezer floor: a Whirlpool defrost fault or a frozen drain line
- Ice maker silent on any Kenmore: the module, the water valve or a frozen fill tube
Dishwashers and ranges
- 665 dishwasher holding water after the cycle: the drain pump or a packed filter assembly
- 790 range oven not heating: the bake element or the Frigidaire electronic oven control
- One coil burner dead on a Kenmore range: a scorched receptacle or the infinite switch behind that knob
Parts and warranty
There is no separate Kenmore parts system to wait on. Because each Kenmore is a rebadged Whirlpool, LG, Frigidaire or GE design, most of its parts carry the original maker's part numbers and come out of that maker's Canadian supply, so we order against the full model number rather than the brand. Sears used to arrange Kenmore warranties and protection plans; if yours is recent enough to still be covered, check the paperwork for who honours that coverage today and call them before you book us.
Kenmore questions
Who actually made my Kenmore?
The model number tells you. On the label inside the door, under the lid or on the frame you will find a number such as 110.12345678, and the three digits before the dot are the maker's code: 110 and 106 point to Whirlpool, 795 and 796 to LG, 253 and 790 to Frigidaire. Read it to us when you book and we will know what we are walking into.
Can you still get Kenmore parts now that Sears is gone?
In most cases, yes. The parts come from the company that built the appliance, not from Sears, so a Whirlpool-built Kenmore dryer takes the same belt, rollers and fuse as a Whirlpool. Some control boards for older models are no longer made, and we check that before quoting.
Is my old Kenmore washer worth fixing?
A Whirlpool-built Kenmore top-loader is a simple machine, and a lid switch, coupler or pump is a small repair on it. An LG-built Kenmore front-loader is worth fixing for drain, door lock and sensor faults; worn tub bearings are where the cost gets closer to a new washer, and we show you the numbers before deciding.
Other brands we repair
Need an appliance technician today?
Tell us what's going on and you'll get a straight answer, or just call.
