Brands
Thermador Appliance Repair in Ottawa
Thermador has built American luxury kitchens since the 1930s and, since 1998, has been part of the BSH group alongside Bosch and Gaggenau. Its kitchens are built around a few signature pieces: Freedom refrigeration columns that sit flush in the cabinetry, Professional and Masterpiece wall ovens with convection and steam, induction cooktops, warming drawers and the Sapphire and Star Sapphire dishwashers.
We are an independent repair service and work on Thermador electric cooking, dishwashing and refrigeration for the faults that can be fixed in your kitchen: oven elements and temperature sensors, door hinges and gaskets, induction modules and fans, dishwasher pumps and leak protection, refrigeration fans, defrost parts and ice makers. Thermador's gas burners are outside what we do, and under warranty Thermador's own service is the right first call.
Which Thermador appliances we repair
Common Thermador faults we see
Wall ovens and induction cooktops
- Oven slow to preheat or off temperature: bake or convection element, or the temperature sensor
- Steam oven reporting a water or steam fault: descaling and the water tank and pump before any electronics
- Induction zone flashing or not detecting the pan: pan suitability first, then the cooling fan or power module
- Warming drawer not holding heat: the element or its thermostat
Dishwashers
- Leak protection has tripped: water in the base, traced to a hose, seal or the pump
- Dishes wet at the end: the heat exchange or drying fan, or the rinse aid setting
- Not draining: filter, drain pump or check valve
Freedom refrigeration columns
- Fresh food column warming: evaporator fan, frost on the evaporator or a defrost fault
- Panel-ready doors not sealing: hinge adjustment or the gasket
- Ice maker stopped: water valve, a frozen fill tube or the ice maker module
Parts and warranty
Thermador shares much of its dishwasher and refrigeration engineering with the other BSH brands, so those parts are generally reachable through the same supply chain, while oven control boards, induction modules and column-specific components are matched to the model and serial number before they are ordered. Integrated columns and wall ovens are removed and reset with care so the panels and cabinetry stay true.
Thermador questions
Do you work on Thermador gas ranges and Star burners?
No. We repair electric appliances only. Thermador's induction cooktops, electric wall ovens, warming drawers, dishwashers and refrigeration are within what we do; gas burners need a licensed gas technician.
Is a Thermador refrigeration column worth repairing?
Almost always. A built-in column is a long-life appliance set into custom cabinetry, and most faults are a fan, a defrost component, a valve or a seal rather than the sealed system. We diagnose before we quote.
My Thermador dishwasher stopped with water in the base. What happened?
Its leak protection switched it off. The water comes from a hose, a seal or the pump, and finding that source is the fix; resetting the switch without it only brings the fault back.
Other brands we repair
Need an appliance technician today?
Tell us what's going on and you'll get a straight answer, or just call.
