Service
Oven, Stove & Range Repair in Ottawa
We repair electric ovens, stoves, cooktops and ranges that will not heat, heat unevenly or show error codes. We don't service gas appliances.
An oven that will not heat can throw off a whole week of meals. The usual suspects on an electric range are a burnt bake or broil element, a faulty temperature sensor, or a surface element switch that sticks on high or will not turn on. Glass cooktops can lose a radiant element or crack. An oven door that will not close tight lets heat escape and makes baking uneven, and a keypad that ignores you often has a failing control board behind it.
We start by testing the elements, sensor and controls, so we fix the cause and not just the symptom. If the oven runs hot or cold, we check its true temperature with a separate thermometer. You hear the price before the work, and common elements and sensors are the parts we aim to carry. GE, Frigidaire, Whirlpool, KitchenAid, Samsung, LG and Bosch cooking appliances are all ones we work on, freestanding, slide-in and built-in.
Before the next big dinner, call Smart Appliance Service to book a repair anywhere in Ottawa, Nepean, Kanata, Orléans or Barrhaven.
Serving Ottawa, Almonte, Arnprior and surrounding area.
Common oven and cooktop faults and what to check first
Check the simple things before you call. Make sure the stove breaker has not tripped and that the clock is not set to a delayed start or Sabbath mode. Look at the bake element when the oven is cold: blisters or a break mean it has burnt out. On a coil cooktop, swap a dead element with a working one of the same size; if the problem moves, the element is at fault, and if it stays, the switch is. Clean under the knobs and around the keypad, since spills can short a control.
The repairs we do most include bake elements, temperature sensors, infinite switches on coil tops, radiant elements under glass, and stuck keypads. An oven light that works while nothing else does usually points to the control board or the clock.
Repair or replace your range
Ranges are built to last, and most of the parts that fail are inexpensive. Elements, sensors and switches are worth replacing on nearly any range with a sound body and door.
The tougher cases are a cracked glass cooktop or a failed control board on an entry-level range, where the part alone can be a big share of a new unit's price. As a rule of thumb, if the repair would cost more than half of a similar new range, we will suggest you weigh replacement. Pro-style ranges and wall ovens are usually worth repairing even for larger parts, since replacing them often means new cabinetry too.
How long an oven or cooktop repair takes
Most oven and cooktop repairs take 45 minutes to an hour and a half. Swapping a bake element or a sensor is often done in under an hour. Control boards take longer, and wall ovens sometimes need to be pulled from the cabinet, which adds time.
Glass cooktop tops and some control boards are model specific and may need to be ordered, which means a short wait and a second visit. Where we can, we leave the range safe to use in part, for example with the cooktop working while the oven waits for its part. That way you can still cook a simple meal until we return.
Induction ranges
We repair induction ranges as well: the induction cooktop on top and the electric oven below. Gas ranges still need a licensed gas technician.
Where we work
Oven, Stove & Range Repair across Ottawa and the surrounding area.
Brands we repair
Oven, Stove & Range Repair: common questions
Check that the breaker has not tripped and that the oven is not set to delay start or a locked mode. On an electric oven, look at the bake element when it is cold: a blister or a break means it has burnt out. If the element looks fine, the temperature sensor, a relay or the control board needs testing.
A failing temperature sensor or a door that does not seal can make an oven run hot or cold. Check the door gasket for gaps and use a separate oven thermometer to see how far off it is. Many ovens allow a small temperature offset in the settings, but a large or changing error needs a repair.
Uneven cooking often comes from a weak element, a convection fan that has stopped or a door that leaks heat. Pans that block the air around the racks can also cause it. If one area always burns, test the oven with a thermometer in a few spots before booking a repair.
Worn or broken hinges, or a hinge spring that has come loose, stop the door from closing tight, and a door that has been removed may not be seated fully on its hinges. Do not force it closed or use the self-clean cycle until it is fixed, since heat escaping at that temperature can damage the controls and cabinets.
Usually the bulb has burnt out, and most ovens use a special high-temperature appliance bulb. Let the oven cool and turn off the power before you remove the glass cover. If a new bulb does not light, the socket, the switch or the control may be at fault.
We work on electric appliances only, so a gas oven or range needs a licensed gas technician. Do not keep trying to light it, since gas can build up in the oven. If you smell gas, do not use any switches or flames, leave the home and call your gas utility from outside.
Read: Oven Not Heating
Seeing an error code? Bosch range error codes
Seeing an error code? Frigidaire & Electrolux range error codes
Seeing an error code? GE range error codes
Seeing an error code? Samsung range error codes
All appliance error code guides
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