Brands

Huebsch Appliance Repair in Ottawa

Huebsch is the Alliance Laundry Systems brand built for coin and card laundry: vended front-load washer-extractors and tumble dryers for laundromats, and stacked washer-dryers and stack dryers for apartment and condo laundry rooms. A lot of Huebsch equipment runs on Quantum Gold or Galaxy controls, which take coins, cards or mobile payment depending on how the owner set them up, and which let the owner program cycles and pricing. In Canada the Huebsch name also appears on home washers and dryers, which are the same machines Speed Queen sells for homes.

For a laundromat owner or a property manager, a Huebsch out of service means lost revenue and a line of tenant complaints, so our Huebsch calls usually start with a machine that stopped taking payment or stopped partway through a cycle. We work on the electric side of this equipment: door locks, drain valves and pumps, motors and drives, controls and payment wiring, and the heat circuit of electric dryers. Many coin-laundry dryers are gas-fired, and those belong to a licensed gas technician; we repair electric Huebsch dryers only.

A row of stainless front-load commercial washers with card readers in a laundromat

Which Huebsch appliances we repair

Common Huebsch faults we see

Vended front-load washer-extractors

  • Machine stopped mid-cycle with the door locked and a fault on the display: the door lock or its switch, or water that did not drain in time
  • Water sitting in the drum: the drain valve or pump, depending on the model, blocked with lint, coins or a sock
  • Spin cut short or the machine walking: an out-of-balance trip, worn bearings, or the motor drive faulting under load
  • Payment taken but no start: a jammed coin drop, or a card reader not talking to the Quantum or Galaxy control

Stacked washer-dryers and stack dryers

  • One half of a stack working and the other dead: each pocket has its own control, so we test the dead side's control, door switch and power on their own
  • Electric upper dryer tumbling cold: the element or the high-limit thermostat
  • Dryer drum not turning while the control counts down: a broken belt or a failed drive motor

Electric tumble dryers

  • No heat on a dryer that otherwise runs: the element, the high-limit, or the airflow switch that proves the exhaust is moving
  • Loads needing two cycles: a lint compartment or exhaust run restricted by lint
  • Dryer stopping with the door shut: a worn door switch or its actuator

Parts and warranty

Huebsch commercial parts are supplied through Alliance's distributor network, and we order by the model and serial plate because vended machines of similar size can differ in controls and payment hardware. Door locks, drain valves, pumps, switches, belts, elements and control boards are the parts we replace most on these machines. Equipment still under Alliance's commercial warranty, or leased from a laundry route operator, should go to the distributor or the route company first.

Huebsch questions

Our Huebsch washer took the coins but did not start. What is wrong?

Usually the coin drop has jammed or the control did not register the payment, and on card machines it is often the reader or its connection to the control. We test the payment hardware and the control separately so we replace only the part that failed.

Do you repair gas-fired Huebsch dryers in our laundromat?

No. Gas dryers need a licensed gas technician, and we do not work on the gas side of any dryer. We repair Huebsch washers and electric Huebsch dryers, including the electric stack dryers common in condo laundry rooms.

Is a home Huebsch washer the same as the ones in a laundromat?

No. In Canada the home Huebsch top-loaders and front-loaders are the Speed Queen home machines under another badge. Vended Huebsch laundromat equipment is a separate commercial range with its own controls and payment systems, and we service both.

Other brands we repair

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