Brands
Smeg Appliance Repair in Ottawa
Smeg is an Italian family company from Guastalla, in Emilia-Romagna, and most Ottawa homeowners know it for the rounded FAB fridges in pastel colours and chrome handles. Behind the retro look, a FAB is a fairly simple refrigerator: a mechanical thermostat, a cold plate on the back wall of the fresh-food section that defrosts itself, and on many models a small freezer compartment that has to be defrosted by hand. Smeg Canada is based in Mississauga, and the brand also sells bottom-freezer and built-in refrigeration, dishwashers, induction and electric cooking, and range hoods here.
On a Smeg the styling often makes the repair fiddly rather than difficult. The FAB cabinet has little room around the compressor, so a fridge pushed tight into an alcove can run hot and short-cycle. Smeg induction ranges and cooktops, the built-in ovens and the dishwashers are European designs, so we work from the full model and serial label rather than the look of the appliance. Smeg also sells gas ranges in Canada; we work on the electric and induction side only, and a gas Smeg needs a licensed gas technician.
Which Smeg appliances we repair
Common Smeg faults we see
FAB and retro fridges
- Fresh-food section warm while the freezer box still freezes: the thermostat has drifted or its sensing tube has come away from the cold plate
- Water collecting under the crisper drawers: the small defrost drain hole below the cold plate is blocked
- Compressor clicking every few minutes: the start relay, or a fridge squeezed into a cabinet with no room for heat to escape
- Rounded door no longer pulling shut: a stretched gasket or a door hinge that has dropped
Dishwashers
- Water left in the tub and the cycle stalling: a blocked filter assembly, then the drain pump
- Cycle stopping with the anti-flood protection tripped: water in the base tray from a small internal leak
- Dishes coming out cold and wet: the heating element or the temperature sensor
Induction ranges and cooktops
- One zone dead while the rest work: the induction generator board serving that zone, or its coil connection
- Zone not detecting the pan: cookware with a base that is not magnetic enough, or a sensor fault
- Touch controls ignoring presses: a spill across the glass, the child lock, or a failed control board
Ovens
- No heat in the bake cavity: a burnt lower or upper element, or the safety thermostat that has tripped
- Convection fan noisy or not turning: the fan motor, often first heard as a grinding sound
- Temperature well off the dial: the oven probe or the thermostat
Parts and warranty
Smeg parts for Canada come through Smeg Canada, and FAB thermostats, gaskets, drain parts and relays are ordered by the exact model code, since the colour and hinge side are part of the model name. Induction boards, oven elements and dishwasher pumps are model specific and can take longer to arrive, so we confirm the part number at the first visit. A Smeg still under its manufacturer warranty should be reported to Smeg Canada first so their authorised service can handle it.
Smeg questions
My Smeg FAB fridge is warm but the little freezer is fine. What is wrong?
On a FAB the fresh-food section is cooled by a plate on the back wall that defrosts itself between cycles. When that section warms up, the usual causes are a thermostat that has drifted, a sensing tube that has slipped off the plate, or a fridge with no air gap behind it. We check those before suspecting the sealed system.
Do I have to defrost my Smeg retro fridge?
On many FAB models the freezer compartment is manual defrost, so yes, the ice there needs to be melted out from time to time. The fresh-food section defrosts on its own, but its drain hole needs to stay clear or water ends up under the crisper drawers.
Do you repair Smeg gas ranges?
No. We repair the electric and induction side of Smeg cooking: induction ranges, electric ovens, cooktops and hoods. Anything on a gas line needs a licensed gas technician.
Is a Smeg dishwasher worth fixing?
Usually. Filters, drain pumps, heating elements and the flood protection are all serviceable on Smeg dishwashers, and we quote the part for your model before starting.
Other brands we repair
- Whirlpool
- Maytag
- KitchenAid
- GE
- Frigidaire
- LG
- Samsung
- Bosch
- Kenmore
- Electrolux
- Inglis
- Amana
- Moffat
- Hotpoint
- Jenn-Air
- Fisher & Paykel
- Haier
- Hisense
- Beko
- Blomberg
- Danby
- Insignia
- Miele
- Thermador
- Gaggenau
- Dacor
- GE Profile
- Café
- Monogram
- Signature Kitchen Suite
- Viking
- Liebherr
- Bertazzoni
- Asko
- Fulgor Milano
- Summit
- Avanti
- Marvel
- U-Line
- Speed Queen
- Huebsch
- Alliance Laundry
- All brands
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