Brands

Summit Appliance Repair in Ottawa

Summit Appliance is the residential division of Felix Storch, Inc., a company headquartered in the Bronx, New York, and it sells in Canada through appliance distributors. Summit's niche is the appliance that has to fit where a standard one will not: 24 inch European-style fridges, undercounter and accessibility-height refrigerators, built-in ice makers, 18 inch dishwashers, 20 and 24 inch electric ranges, all-in-one washer-dryers and complete kitchenettes. It also builds outdoor-rated and commercial beverage refrigeration.

In Ottawa we find Summit units in condos with narrow kitchens, secondary suites, cottages, offices and accessible kitchens. Because Summit sources many of its products from different factories, two Summit fridges of similar size can have quite different internals, one frost-free with a fan and defrost heater, another a simple cold-wall design. That is why the full model number matters more on a Summit than on most brands before we quote or order anything.

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A compact stainless undercounter refrigerator in an office kitchenette

Which Summit appliances we repair

Common Summit faults we see

Compact, undercounter and 24 inch fridges

  • Frost-free model warm with a coated evaporator: the defrost heater, sensor or timer has failed
  • Undercounter unit warming in summer: the front grille or rear condenser blocked by dust, starving it of air
  • Cold-wall model freezing items at the back: thermostat drift or a stuck control

Built-in ice makers and beverage centres

  • Ice maker producing thin or cloudy ice: scale on the evaporator plate, or a water valve not delivering enough
  • Ice maker not draining or overflowing: a blocked drain line or a failed drain pump
  • Outdoor or glass-door beverage centre not holding temperature: a fan, a gasket, or a condenser clogged with outdoor dirt

All-in-one washer-dryers

  • Dry cycle taking hours: normal condensing behaviour on a ventless combo, made worse by overloading or lint in the pump filter
  • Not draining: the pump filter blocked, then the pump
  • Door locked after the cycle: the door lock or a cycle that has not finished cooling

Compact ranges and 18 inch dishwashers

  • Coil or smooth-top burner stuck on high or not heating: the infinite switch or the element
  • Small oven not heating: the bake element or the thermostat
  • Narrow dishwasher not filling or draining: the inlet valve, the filter or the drain pump

Parts and warranty

Summit supplies parts through its own service department, and because the line covers many sourced designs, parts are matched to the model and serial number rather than by appearance. Common parts such as thermostats, defrost components, fans, gaskets, valves and pumps are generally obtainable, while parts for older or discontinued compact models may not be. For a Summit appliance still under warranty, contact Summit Appliance's service department before booking.

Summit questions

Can you repair a Summit undercounter fridge without pulling the cabinet apart?

Often yes. Many Summit undercounter units breathe through a front grille, and much of the work is done from the front. When it has to come out, we slide it out, repair it and reinstall it level and secured.

My Summit washer-dryer combo takes forever to dry. Is it broken?

Not necessarily. Ventless combos dry by condensing moisture, which is slower than a separate vented dryer, especially with a full load. If it has become much slower than it was, we check the pump filter, the drain and the heating circuit.

Do you service Summit commercial beverage and ice equipment?

Yes, for electric refrigeration and ice makers in homes and small businesses. We clean condensers, descale ice makers and replace fans, valves, pumps and controls.

Other brands we repair

Need an appliance technician today?

Tell us what's going on and you'll get a straight answer, or just call.

Request ServiceCall (613) 898-0054