Brands

Viking Appliance Repair in Ottawa

Viking was founded in Greenwood, Mississippi, by Fred Carl Jr., who set out to bring a commercial-style range into the home kitchen. The Middleby Corporation bought Viking at the end of 2012; in early 2026 Middleby sold a majority stake in its residential kitchen business, which now operates as Composition Brands, and Viking is still based in Greenwood. Viking's line today is organised into 3, 5 and 7 Series and covers ranges, rangetops, cooktops, wall ovens, warming drawers, microwaves, ventilation hoods, built-in, integrated, freestanding and undercounter refrigeration, wine storage, ice machines and dishwashers.

We repair Viking's electric and induction appliances only: induction ranges and cooktops, electric cooktops, electric wall ovens and warming drawers, along with Viking refrigeration, ice machines, dishwashers, hoods and microwaves. Many Viking kitchens are built around a gas range or rangetop, and those gas appliances are not something we service; they need a licensed gas technician. What we see most from Viking is refrigeration and wall ovens, where heavy doors, strong hinges and commercial-style construction meet ordinary fans, elements and controls.

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A pro-style stainless electric range with a black glass top and heavy chrome knobs

Which Viking appliances we repair

Common Viking faults we see

Built-in and integrated refrigeration

  • Fresh-food side warming on a built-in model: a condenser fan at the top of the unit stalled, or condenser coils clogged with dust
  • Freezer frosting up and the fridge warming: a defrost heater, terminator or control fault
  • Heavy door sagging or not sealing: hinge wear or adjustment, and the gasket checked afterwards
  • Wine storage drifting off temperature: a zone fan or temperature sensor

Undercounter ice machines

  • Producing little ice or cloudy ice: scale on the evaporator plate, cleared with a proper descale before any part is changed
  • Bin full of water: a blocked drain or a failed drain pump on units that pump out
  • Machine running but not harvesting: the water pump, the inlet valve or a harvest sensor

Electric wall ovens and warming drawers

  • Viking wall oven slow to heat: the bake element, the convection element or the oven sensor
  • Self-clean finished but the door stays locked: the lock motor or its switch
  • Heavy oven door dropping open or closing crooked: worn door hinges
  • Warming drawer cold: its element or thermostat

Induction ranges and cooktops

  • Element showing an error and cutting out: overheating from a cooling fan fault or a blocked vent
  • One zone dead while others work: the induction coil connection or its power board
  • Oven on a 3 or 5 Series induction range not heating: the bake or broil element, or the oven sensor

Dishwashers

  • Water pooled in the tub at the end of a wash: filter, drain hose or drain pump
  • Cycle not starting: door switch or control board
  • Water on the floor: the door seal, or a panel-ready door out of adjustment

Parts and warranty

Viking parts are specific to the series and the model, and electric oven elements, hinges, lock motors, refrigeration fans and ice machine pumps are ordered through Viking's parts channels by model and serial number, so we confirm availability and lead time before you commit to a repair. If your Viking is still under warranty, contact Viking first so the warranty service goes through their own network.

Viking questions

Do you repair Viking gas ranges or rangetops?

No. We repair electric and induction appliances only. Viking induction ranges and cooktops, electric wall ovens, warming drawers, refrigeration, ice machines, dishwashers, hoods and microwaves are within what we do; a gas range, rangetop or gas cooktop needs a licensed gas technician.

My Viking ice machine is making less ice than it used to. Is it failing?

Usually it needs descaling. Minerals build up on the evaporator plate and slow production long before a part fails. We clean and descale it, then check the water pump and inlet valve if it is still slow.

Is a Viking refrigerator worth repairing?

In most cases. Built-in Viking refrigeration is expensive to replace and fitted to the cabinetry, and most faults are fans, defrost parts, hinges or gaskets. We tell you plainly if the sealed system is the problem.

Other brands we repair

Need an appliance technician today?

Tell us what's going on and you'll get a straight answer, or just call.

Request ServiceCall (613) 898-0054